The Space Safe is the only safe to have a large touch screen LCD display in the door. Equipped with and interior and exterior camera, making things secure and discreet has never been so easy. The best part is it doesn't look like a safe.

The average fireproof safe last 60 minutes a fire, however, most people would never run into that fire to grab that safe.

Most fireproof safes use very thin (16-18 gauge) metal in the construction of the safe, which makes them easier to attack for a burglar. The metal is primarily used to hold the fire retardant material and can be easily punctured, cut, or sawed with simple hand tools.

The Space Safe is much much thicker than this. 😊

These messages include:

• Phone number verification
• Temporary Access PIN
• New User Registration PIN
• Panic PIN information
• Airbnb messages

Any messages sent to the mobile app will be push messages. If you encounter any issues, please reach out.

It's important to note that there is a 30-minute inactivity timeout during the setup phase. If a user doesn't navigate to another screen within this time frame, the setup will timeout.

If the owner profile was not completed, owners will need to start the setup process again. However, if the owner profile was completed and the setup timed out for a secondary user, that secondary user will not be saved. The safe setup will only save users who successfully completed their profiles.

For owners,it is advisable to allocate an additional 10 minutes to set up all other features and settings of the safe. Of course, if there is a need to make changes to anything down the line, it can be easily done in the settings section.

If the owner profile wasn't completed, owners will need to initiate the setup process again. In the scenario where the owner profile was completed but the setup timed out for a secondary user, that secondary user's information won't be saved. Owners can add them as a user in the device's settings. Remember, only users who successfully complete their profiles will be saved.

More specifically, it is a dual-band (2.4GHz and 5GHz) single-stream 802.11a /b/g/n/ac RF with 20/40/80MHz bandwidth. It supports global Wi-Fi 5G channels, including new bands in the US and China (5925MHz).

• First, determine if the issue is with the safe or with your router. Activate your phone's hotspot. If the safe still doesn't show your hotspot as an available network, please reach out to us for assistance.
• If your mobile hotspot appears as a network option, but your regular WiFi is not showing, try moving your router closer to the safe.
• If moving the router closer to your safe is not feasible, consider adding a WiFi extender.
• If you prefer not to install a WiFi extender, try changing the placement of your safe.

Of course, connecting to WiFi is entirely up to you.

Please note, The Space Safe always needs to be connected to power. In the event the power does go out, The Space Safe is equipped with a backup battery.

Battery specifications:

• Capacity: 8,000 mAh
• Voltage: 3.7V
• Energy: 29.6Wh
• Type: Lithium-ion

Yes, you can fly and ship The Space Safe. For details, check the next topic.

We can confirm that we have flown with The Space Safe as checked luggage/box on the following airlines, as it fully complies with airline requirements and limits:

• United Airlines
• Cathay Pacific
• American Airlines.

How The Space Safe complies:

• 29.6Wh (far below the 160Wh limit).
• The battery is preinstalled in the portable electronic device.
• The Space Safe is intended for personal use.
• The battery is less than 2 grams.

To ensure smooth travel, we've provided you with all necessary certification documents to show security personnel if needed:

• UN38.3 Certification
• MSDS (Material Safety Data Sheet)
• Battery Test Summary

Key Shipping Guidelines:

UPS Air Shipments: May require a Dangerous Goods (DG) contract. If you don’t have a DG contract, you must drop off the package at a UPS facility that handles lithium-ion battery shipments.

UPS Ground Shipments: No DG contract required—The Space Safe can be shipped without restrictions.


FedEx Ground Shipping: No Shipper’s Declaration for Dangerous Goods is required since our battery is 29.6Wh and under the 100Wh limit.

FedEx Air Shipments: A Shipper’s Declaration for Dangerous Goods is required for all air shipments of lithium-ion batteries.


DHL shipments must be dropped off at an authorized DHL location for processing—no third-party drop-offs allowed.

To ensure smooth shipping, we've provided all necessary certification documents:

• UN38.3 Certification
• MSDS (Material Safety Data Sheet)
• Battery Test Summary

_{Please check the included adapter or cable you have received. When purchasing, make sure the cable that goes into your included adapter matches the cable connector, either USB-A or USB-C. The end that goes into the safe will always be USB-C.}

_{Please note, some safes have lights around the USB ports, while others may not.}

Each user can have up to 5 fingerprints, and we recommend enrolling at least 1 finger from each hand.

These messages include:

• Phone number verification
• Temporary Access PIN
• New User Registration PIN
• Panic PIN information
• Airbnb messages

Any messages sent to the mobile app are sent as push notifications. If you encounter any issues, please reach out.

• Red means the fingerprint was not accepted. Please try again.
• Blue means the sensor is ready for you to place your finger.
• Green means the fingerprint was successfully accepted.

If there are any notifications we do not give you an option to turn off, then you can reach out and we can see if we want to add that to the customizable list.

In lockdown mode, you'll receive a notification on the mobile app, and the safe's screen will be inactive to any user. The screen will flash red to indicate that lockdown mode is active.

How does it work? Similar to how your other devices work; including cellphones, cars, laptops, etc, it detects movement.

Additionally, if someone enters the wrong pin code 3x, lockdown mode will activate.

• Remotely from the App.
• If someone enters a PIN code incorrectly 3 times.
• If the accelerometer feels heavy movement.

Once a replacement key order has been placed, you will be notified with the estimated timeframe it will take. Keys will be processed in the order in which they are received and delivery dates provided by Safe are not guaranteed.

If the above is not an option, and you do not have your PIN, we do not have a way to access your safe.

• Inside: Behind the door of your safe
• Outside: On the bottom right corner of the back of your safe
• On the screen; In the About screen under the Settings section.